It’s rare to meet a meeting facilitator who understands that the right mix of content and process will change from group to group. David Ferrera was able to provide us with exactly this, effectively allowing us to build much-needed capacity within our small organization. Alignment within an organization is a tricky thing — it has more to do with inspiration and motivation than it does with planning and project management. In other words, it’s certainly not something that can be mandated. David provided our organization with opportunities to achieve pervasive alignment by forming a partnership with the retreat planners, encouraging and supporting all participants, and otherwise taking measures to ensuring our individual and collective success. I look forward to working with David in other retreats because he’s a trustworthy and capable professional. I wholeheartedly endorse his work and recommend him to other organizations making strategic internal changes.